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What is the Regional Integration Fund (RIF)?
The Cardiff and Vale Regional Partnership Board (RPB) is a formal partnership involving various organisations designed to improve the health and social care outcomes and people in the region. Cardiff and Vale RPB receive RIF monies from Welsh Government (WG) to trial new ways of working under its Starting Well, Living Well and Ageing Well programmes to help achieve the above aim.
What is a service user questionnaire?
The service user questionnaire is a data collection tool used to gather feedback from individuals who have interacted with a specific service. It is designed to capture users’ perceptions of the service. The collected data provides valuable insights into user experience and help identify areas for improvement.
Are they different to the RIF case studies?
Case studies focus on understanding the why behind specific situations. They delve deep into individual experiences, and can be helpful to uncover the reasons behind quantitative data, for example understanding the reasons for low wellbeing scores collected.
Service user questionnaires, on the other hand, gather feedback from a broader user base. This wider perspective helps identify general trends and areas for improvement across the entire service. They provide a more comprehensive picture of user experience and inform data-driven decisions for service improvement.
Why are service user questionnaire needed?
RIF service user questionnaires are designed to complement the RIF quantitative and financial reporting by providing an opportunity to gather feedback on experiences and perception of those using the service. They allow us to gather feedback from a large group of users, and the wide perspective helps identify common trends and areas for improvement across the service. The structured nature of questionnaires ensures consistent data collection, enabling us to compare and analyse user experiences more effectively. This data can reveal not just negative experiences, but also highlight areas where the service is excelling. By capturing a range of user perspectives, service user questionnaires provide a comprehensive picture of service effectiveness, informing data-driven decisions for improvement.
Equally, they are one of the key reporting conditions of the RIF set out by Welsh Government.
What is the Regional Integration Fund (RIF)?
The Cardiff and Vale Regional Partnership Board (RPB) is a formal partnership involving various organisations designed to improve the health and social care outcomes and people in the region. Cardiff and Vale RPB receive RIF monies from Welsh Government (WG) to trial new ways of working under its Starting Well, Living Well and Ageing Well programmes to help achieve the above aim.
What is a service user questionnaire?
The service user questionnaire is a data collection tool used to gather feedback from individuals who have interacted with a specific service. It is designed to capture users’ perceptions of the service. The collected data provides valuable insights into user experience and help identify areas for improvement.
Are they different to the RIF case studies?
Case studies focus on understanding the why behind specific situations. They delve deep into individual experiences, and can be helpful to uncover the reasons behind quantitative data, for example understanding the reasons for low wellbeing scores collected.
Service user questionnaires, on the other hand, gather feedback from a broader user base. This wider perspective helps identify general trends and areas for improvement across the entire service. They provide a more comprehensive picture of user experience and inform data-driven decisions for service improvement.
Why are service user questionnaire needed?
RIF service user questionnaires are designed to complement the RIF quantitative and financial reporting by providing an opportunity to gather feedback on experiences and perception of those using the service. They allow us to gather feedback from a large group of users, and the wide perspective helps identify common trends and areas for improvement across the service. The structured nature of questionnaires ensures consistent data collection, enabling us to compare and analyse user experiences more effectively. This data can reveal not just negative experiences, but also highlight areas where the service is excelling. By capturing a range of user perspectives, service user questionnaires provide a comprehensive picture of service effectiveness, informing data-driven decisions for improvement.
Equally, they are one of the key reporting conditions of the RIF set out by Welsh Government.
The Cardiff and Vale Regional Partnership Board (RPB) is a formal partnership involving various organisations designed to improve the health and social care outcomes and people in the region. Cardiff and Vale RPB receive Regional Integration Fund (RIF) monies from Welsh Government (WG) to trial new ways of working. This survey is being carried out as part of the RPB’s RIF reporting.
We would like to know what you thought about the support you received from the Accelerated Clusters Project. We will ask you questions about your latest experience. Your answers will help us know what we are doing well and what we need to do better, so that we can provide the best possible services. Please be as honest as you can with your answers; all answers will be treated confidentially.
Information on how the organisations involved hold and protect your data can be obtained from the CVUHB website. However, any data will not be kept for longer than is necessary and at the very longest seven years. To find out more about how we store and protect your information please read our privacy notice.
By completing this form, you are consenting to the use of your responses in RIF and other outputs. Responses will be aggregated so that your individual answers will not be identifiable.
Make sure you have logged out in order for your response to be anonymised.
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