Experience Questionnaire - Clusters

Share Experience Questionnaire - Clusters on Facebook Share Experience Questionnaire - Clusters on Twitter Share Experience Questionnaire - Clusters on Linkedin Email Experience Questionnaire - Clusters link

What is the Regional Integration Fund (RIF)?

The Cardiff and Vale Regional Partnership Board (RPB) is a formal partnership involving various organisations designed to improve the health and social care outcomes and people in the region. Cardiff and Vale RPB receive RIF monies from Welsh Government (WG) to trial new ways of working under its Starting Well, Living Well and Ageing Well programmes to help achieve the above aim.

What is an experience questionnaire?

The experience questionnaire is a data collection tool used to gather feedback from individuals who have interacted with a specific service. It is designed to capture users’ perceptions of the service. The collected data provides valuable insights into user experience and help identify areas for improvement.

Are they different to the RIF case studies?

Case studies focus on understanding the why behind specific situations. They delve deep into individual experiences, and can be helpful to uncover the reasons behind quantitative data, for example understanding the reasons for low wellbeing scores collected.

Experience questionnaires, on the other hand, gather feedback from a broader user base. This wider perspective helps identify general trends and areas for improvement across the entire service. They provide a more comprehensive picture of user experience and inform data-driven decisions for service improvement.

Why are experience questionnaire needed?

RIF experience questionnaires are designed to complement the RIF quantitative and financial reporting by providing an opportunity to gather feedback on experiences and perception of those using the service. They allow us to gather feedback from a large group of users, and the wide perspective helps identify common trends and areas for improvement across the service. The structured nature of questionnaires ensures consistent data collection, enabling us to compare and analyse user experiences more effectively. This data can reveal not just negative experiences, but also highlight areas where the service is excelling. By capturing a range of user perspectives, experience questionnaires provide a comprehensive picture of service effectiveness, informing data-driven decisions for improvement.

Equally, they are one of the key reporting conditions of the RIF set out by Welsh Government.

What is the Regional Integration Fund (RIF)?

The Cardiff and Vale Regional Partnership Board (RPB) is a formal partnership involving various organisations designed to improve the health and social care outcomes and people in the region. Cardiff and Vale RPB receive RIF monies from Welsh Government (WG) to trial new ways of working under its Starting Well, Living Well and Ageing Well programmes to help achieve the above aim.

What is an experience questionnaire?

The experience questionnaire is a data collection tool used to gather feedback from individuals who have interacted with a specific service. It is designed to capture users’ perceptions of the service. The collected data provides valuable insights into user experience and help identify areas for improvement.

Are they different to the RIF case studies?

Case studies focus on understanding the why behind specific situations. They delve deep into individual experiences, and can be helpful to uncover the reasons behind quantitative data, for example understanding the reasons for low wellbeing scores collected.

Experience questionnaires, on the other hand, gather feedback from a broader user base. This wider perspective helps identify general trends and areas for improvement across the entire service. They provide a more comprehensive picture of user experience and inform data-driven decisions for service improvement.

Why are experience questionnaire needed?

RIF experience questionnaires are designed to complement the RIF quantitative and financial reporting by providing an opportunity to gather feedback on experiences and perception of those using the service. They allow us to gather feedback from a large group of users, and the wide perspective helps identify common trends and areas for improvement across the service. The structured nature of questionnaires ensures consistent data collection, enabling us to compare and analyse user experiences more effectively. This data can reveal not just negative experiences, but also highlight areas where the service is excelling. By capturing a range of user perspectives, experience questionnaires provide a comprehensive picture of service effectiveness, informing data-driven decisions for improvement.

Equally, they are one of the key reporting conditions of the RIF set out by Welsh Government.

  • Hoffem glywed eich barn am y cymorth a gawsoch gan Glwstwr De Orllewin Caerdydd. Byddwn yn gofyn cwestiynau am eich profiad diweddaraf. Bydd eich atebion yn ein helpu i ddeall yr hyn yr ydym yn ei wneud yn dda a sut y gallwn wella i ddarparu'r gwasanaethau gorau posibl.

    Os ydych yn llenwi’r ffurflen hon ar ran rhywun arall, atebwch ar sail eu profiadau a’u teimladau, fel yr ydych yn eu deall. Gallai hyn gynnwys yr hyn maent wedi'i rannu â chi neu'r hyn yr ydych wedi'i arsylwi. Os ydych yn ansicr am gwestiwn, gallwch ei basio.

    Mae’r arolwg hwn yn cael ei gynnal gan Fwrdd Partneriaeth Rhanbarthol Caerdydd a’r Fro (RPB). Mae’r RPB yn bartneriaeth ffurfiol o sefydliadau sy’n cydweithio i wella canlyniadau iechyd a gofal cymdeithasol yn y rhanbarth. I gael gwybodaeth am sut caiff eich data ei storio a'i ddiogelu, darllenwch ein hysbysiad preifatrwydd ar wefan Bwrdd Iechyd Prifysgol Caerdydd a'r Fro. Ni chaiff data ei gadw am fwy na saith mlynedd.

    Drwy lenwi’r ffurflen hon, rydych yn cydsynio i’ch ymatebion gael eu defnyddio. Bydd eich atebion yn cael eu cyfuno ag eraill, gan sicrhau eu bod yn aros yn ddienw ac na ellir eu hadnabod.


    Sicrhewch eich bod wedi allgofnodi i gadw'ch ymateb yn ddienw.

    Take the questionnaire
    Share Holiadur Profiad Gwasanaeth Clwstwr De Orllewin Caerdydd on Facebook Share Holiadur Profiad Gwasanaeth Clwstwr De Orllewin Caerdydd on Twitter Share Holiadur Profiad Gwasanaeth Clwstwr De Orllewin Caerdydd on Linkedin Email Holiadur Profiad Gwasanaeth Clwstwr De Orllewin Caerdydd link
  • We would like to know what you thought about the support you received from the Cardiff South West Cluster. We will ask you questions about your latest experience. Your answers will help us understand what we’re doing well and how we can improve to provide the best possible services.

    If you are completing this form on behalf of someone else, please answer based on their experiences and feelings, as you understand them. This could include what they’ve shared with you or what you’ve observed. If unsure about a question, you can skip it.

    This survey is being conducted by the Cardiff and Vale Regional Partnership Board (RPB). The RPB is a formal partnership of organisations working together to improve health and social care outcomes in the region. For information about how your data will be stored and protected, please read our privacy notice on the CVUHB website. Data will not be kept longer than seven years.

    By completing this form, you consent to your responses being used. Your answers will be combined with others, ensuring they remain anonymous and cannot be identified.


    Please ensure you are logged out to keep your response anonymous.

    Take the questionnaire
    Share Cardiff South West Cluster Experience Questionnaire on Facebook Share Cardiff South West Cluster Experience Questionnaire on Twitter Share Cardiff South West Cluster Experience Questionnaire on Linkedin Email Cardiff South West Cluster Experience Questionnaire link
Page last updated: 05 Dec 2024, 11:52 AM